Skip to content

Testimonials and Reviews

Here are a small selection of testimonials and reviews of CPS Ltd. from a small selection of satisfied customers. You can also read our reviews on the Which Trusted Traders website.

Thank you so much for all your help and advice which made the process of buying a new laptop and printer so much easier than I had expected.  Also, it is reassuring to know that I can call on you in future if I have a problem.
J E, Chew Valley, June 2023

Thank you so much for your swift response to my plea for help today. 
As promised, my PC is like new, speedy and responsive.  Well done!
AS, Langford, June 2021

The new computer that you built has worked perfectly over the last fortnight.  Performance wise it is a great improvement over the old one.  Very many thanks for your expertise and excellent customer service.
PW, Cheddar, June 2020

I strongly recommend Computer Problem Solutions.  Twice recently I contacted then, first with a desk top/internet problems and secondly with a T.V. connectivity issue.  On both occasions Neil arrived within the day and the problems were sorted quickly and efficiently; new kit being involved in the first case.  I felt confident I was in a safe and very knowledgeable pair of hands.  Neil was there on the phone to deal with a follow up question as well.
GP, Winscombe, June 2020

I am now on my new laptop. I have to say it’s functionality is awesome. Thank you on behalf of the team. So well laid out and easy to use.

MF, Congresbury, April 2020

I was very pleased with the service provided, very efficient and polite.
BM, Highbridge, October 2019

Thank you. Since your visit everything is in order.
RS, Locking, July 2017

Many Thanks for your support in building / installing and getting me up and running with the new computer.
Its much appreciated.
Mr Robinson, Wrington, July 2016

Just to let you know that the problem with my computer now appears to be fixed following your visits. So very many thanks.
Look forward to meeting up again in the future as, when and if the need arises.
Mr A Souter, Berrow, May 2016

Thanks Neil for the very efficient way in which you dealt with our computers today.
Mr A Reed, Wrington, April 2016

Speaking after the installation of a new computer:
Wow – so this is how a computer is supposed to work – thank you.
K Salt, Draycott, April 2016

My wife & I had meaning to treat ourselves to a new computer for years as our 20 year old second hand one had been driving us nuts. Then the other day it did us a favour and crashed! Within 24 hours of contacting Neil, he was at our home with a brand new laptop, transferred all our important data over with up-to-date systems and explained the operating basics. Can’t believe the difference. Wished we’d contacted him years ago. Brilliant service. Big Thank You.
T MacDonald, Burnham-on-Sea, March 2016

Thank you so much for setting me up with a new computer – it is so much faster, also thanks for your brilliant service.
L Lovell, Bleadon. Feb 2016

Just a quick note to say a big ‘Thank You’ for coming to our rescue at very short notice last week.
D W, Weston-s-Mare. November 2015

Windows 10 installed successfully and the new screen is a great improvement.
Thank you for your help and excellent service
W Peel, Winscombe. October 2015

Neil at Computer Problem Solutions Ltd is a vital part of our small business.
It is imperative that if we have any computer issues the errors are dealt with quickly so we can respond to our own customers in a timely manner.
We have dealt with Neil for approximately 4 years and recently I had an issue with the Windows 10 upgrade.
Neil arrived the same morning and within the hour my PC was up and running again so I could get back to my work accordingly.
His service is second to none.
G Winterbourne, Wrington. August 2015

I must say that we are very impressed with the new computer that you supplied and are learning new things most days.
Should have done it years ago.
N & C Mansfield, Nailsea. Nov 2014

I am really pleased with the new computer. The speed is great after the dreadful slowness of my old PC!
Many thanks for all your help and patience on my old computer and for your advice re purchasing a new computer,
and the prompt delivery. Excellent service!
A Fear. Burnham-on-Sea. Sept 2014

I decided that it would be preferable to have a new pc built by a local company rather than purchase one from the big names. From previous experience I knew that by doing so it is much easier to get problems or issues sorted with the added benefit of helpful advice if needed.I also required everything on my old pc (Windows XP professional) to be transferred to the new pc, together with the installation of Win8.1 and Office 2013. From my first enquiry to the completed job I experienced a very fast, extremely efficient and courteous service. I was impressed not only by the speed at which the engineer worked but also by the fact that not one moment was wasted on idle chat or unnecessary work. For example, I was asked if I would be happy reloading certain programs. Without that option the cost of the installation could subtlety have been increased. Another thing that impressed me was the fact that I was not talked down to – I felt I could ask the stupidest question and still be treated with respect. In summary – the engineer certainly ‘knew his stuff’ had an excellent ‘bedside manner’ and left me with a feeling of great confidence in Computer Problems Solutions Ltd. Some additional work that I requested was followed up a week later in the same industrious manner.
B Berry. Clevedon 2014

This is just a quick email to say “Thank You” so much for fixing our laptops.
We really appreciate you taking the time and trouble . It is nice to have someone that knows exactly what they are doing.
J & R Price – Worle – June 2014

Thank you very much – Great support as always.
M Handy – Clevedon – Feb 2014

Thank you for fixing the problems we had with our laptop.
J and C Davis, Burnham on Sea – December 2013

Thank you so much, your work has saved me a lot of heartache
Suzy D-W, Wrington – November 2013

“Many thanks for all your assistance before, during and after the installation of our new computer, by promptly responding to our questions and often providing instant solutions. We are gradually getting familiar with Windows 8 but were most impressed that, thanks to your skills, we could immediately use the new computer in ways we had become familiar with when using our old Windows XP computer – effectively a seamless transition with no steep learning curve just to do the basics. Throughout, the support you have given has been second to none. To know that we have such support close to hand is most reassuring.”
T & G Crowe
Langford – August 2013

“Just to thank you for getting my computer up and running so quickly and with a performance increase as well – I am very pleased.”
W Thomas
Burnham-on Sea – March 2013

“Thank you for supplying our new computer and helping us move internet provider. We are now very happy.”
Roy Stickland
Shipham – March 2013

“The new security software is running smoothly and as you said, the whole computer is now running much more quickly.”
Paul C
Langford – March 2013

“Thank you, all is well with my computer since your visit. It is good to know that there are professionals like you out there.”
R Vise
Ham Green – October 2012

“Thank you for renewing our anti-virus software. We do appreciate the service you provide and are very grateful.”
D Lambert
Burnham on Sea – October 2012

“Many thanks for your help yesterday – computer working like a dream. Thanks for the quick response.”
D Gawman
Worle – October 2012

“Since your visit, the PC is working magnificently!”
S Bridges
Winscombe – September 2012

“Thank you for the work you did recently. Everything is so quick. It’s amazing!”
B. Collier
Weston super Mare – August 2012

“Thank you for building my son’s custom games computer for World of Warcraft. He thinks it is amazing and you are brilliant.”
T. Palmer
Weston super Mare – May 2012

“Many thanks for all your hard work on Wednesday. We are delighted with the new PC and the speed which seems light years ahead of the old one. My wife is very pleased with the look of the casing. I can’t believe you have been looking after our IT needs so well for the best part of ten years.”
Mr. D Whiting
Weston super Mare – May 2012

Speaking after the upgrade of his computer to a solid state hard drive to improve speed: “Thank you, everything fine and very happy with the system speed.”
Mr. D Evans
Weston super Mare – April 2012

“Just wanted to thank you for your recommended anti-virus solution, which saved me today. While looking for some information for my daughter’s dog (which is sick), I must have visited a bad website as your anti-virus software came up and blocked the infection. It saved me from a big problem!”
Mr. P Jude
Locking – April 2012

“This is a big Thank You for your rapid response and help following my call for assistance two days ago. Literally minutes after my old laptop failed at 9:30am I was told by your secretary that you would ring back. In no time, I had a call from you on your mobile advising that you would be with me within the hour. You inspected my PC, explaining that the hard drive had failed and due to the age (7 years), it was not economical to repair. However, I was pleasantly surprised when you told me of a new delivery of laptops coming in, from which a replacement could be provided.
Agreeing to this I was again very pleased that you were able to deliver it just after lunch that same day and then install all my internet broadband connections without a hitch. Setting up a connection to my HomeNet WiFi again went through without a hitch and by 4:00pm I was the happy owner of a faster, smarter and very satisfactory new laptop! It was a total improvement to my home network, accessing a second computer and two printers as well. I could not be more delighted with the excellent service you provide at a moments notice. Thank you so much and I shall have no hesitation in recommending “Computer Problem Solutions Ltd” to any of my friends with a computer worry.”
Dr. N Daniels
Sandford – March 2012

Speaking after the upgrade of his PC to Windows 7 with additional RAM: “Thanks, My computer is much better.”
Dr S Page
Churchill – Feb 2012

“Everything is working fine since you upgraded my PC. Thank you very much.”
R Hill
Bleadon – January 2012

“Just a quick note to say many thanks for your prompt and excellent service. Am coming to grips with the new system which seems much better and a great deal faster than the old one.”
H Coombs
East Huntspill – November 2011

“Thank you for coming out yesterday to sort out our computer problems. Since your visit, broadband has never been faster.”
N Bacon
Blagdon – October 2011

E-mailed us after a recent visit to solve computers problems: “Everything is working well and everyone is happy.”
T van der Merwe
Bristol – October 2011

“Since your visit, there are no ‘cut outs’ or ‘dips’ anymore as I use the web. One very happy customer. Thank you.”
W Haslam
Wedmore – September 2011

“Thank you so much for your patience with me, and for an excellent job. I can’t believe how much more successful the new website has already been.”
T Romero
Locking – September 2011

“Writing after the purchase of new computer which was built & supplied by us: “It is brilliant, it is no longer a chore but a pleasure ,what a difference”
Mr. S Rogers
Burnham on Sea – August 2011

“I would like to say that your swift reply and attention to my problem is admirable and difficult to find these days in business. You are awarded the “Gold Star” for top service!”
Felton – July 2011

“Thank you for all your hard work. The speed is so much better now and I was able to see some videos successfully too!
H G”
Loxton – June 2011

“Many thanks for the laptop installed today – laptop and service excellent.”
I Gray
Clevedon – April 2011

“Thank you for your professional support work and advice over the last few days, following my experience of an online ‘scam’.”
Ms H
Claverham- April 2011

“Just to say “Thank you” for your help. Always good to know that I can call on someone with such a pleasant, understanding approach.”
S Shute
Yatton – March 2011

“Many thanks for the new PC – it’s great!”
P Hellier
Wedmore – January 2011

“Have been using the PC all day and have to say it is excellent. Makes looking at drawings minutes rather than hours!!”
G Morris
Yatton – December 2010

“Many thanks for the fast and efficient way you installed my new computer. When I think I rang you at lunch time and you were here by 4pm and I was up and running by 5pm with the amazing Windows 7. I couldn’t have wished for better service than that. I will certainly use your company from now on for any problems or components concerning my computer.”
H Angier
Kewstoke – August 2010

“Just to say that I am having great fun on the Ipad; managed to get a couple of new Apps. Thank you so much for your help showing me how to use it, could not get by without it.”
H Williams
Worlebury – July 2010

“Thank you for sorting out my computer. It now works much quicker and to date has not turned itself off once!!! Getting onto the internet in the morning is almost instant. The computer has become a pleasure to use again.”
T Carter
Worle – May 2010

“Just to thank Neil for the excellent and quick service. Computer is working fine and I like Windows 7 which you installed for me. Will always come to you if I have any problems in the future.”
A Hadfield
Worle – April 2010

“I would not hesitate in recommending Computer Problem Solutions to anybody that has computer issues. Laptop & broadband have been working perfectly since your visit.”
G Williams

“Computer Problem Solutions Ltd have looked after all of our IT requirements since 2005. We have been very pleased with their speed of response & ongoing commitment and would certainly recommend them to anybody seeking assistance from an experienced IT company.”
Managing Director

“Many thanks for sorting my computer out so fast yesterday. It has been working fine since I’ve had it back. I will, as always, recommend you to anyone I can and having a situation to show how good you are always helps!”
Vernon Craig

“Many thanks for fixing and upgrading my daughter’s Toshiba laptop. A prompt and efficient service. A small price to ensure a happy daughter.”
K Knight